Just discovered British Gas have been incorrectly billing my MIL.
Only noticed it whilst sorting out her final bill after she moved out of her bungalow.
She's been billed in M³ but her meter is an older ft³ cubed one.
This has resulted in an overcharging of gas used by a factor of 2.83.
Basically, she's been charged £28.30 for every £10.00 of gas used, and this potentially goes back 25 years!
Any guesses how long this is going to take to sort?
Only noticed it whilst sorting out her final bill after she moved out of her bungalow.
She's been billed in M³ but her meter is an older ft³ cubed one.
This has resulted in an overcharging of gas used by a factor of 2.83.
Basically, she's been charged £28.30 for every £10.00 of gas used, and this potentially goes back 25 years!
Any guesses how long this is going to take to sort?
The quickest way to fall out with people is, discuss politics.
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